Response to LGOIMA request 2023-088 18 May 2023
Search in document libraryRequest for information:
- "what is the full criteria Metlink uses to calculate the punctuality and reliability performance of its bus and rail networks?
- does the punctuality criteria include or exclude services that have been cancelled?
- how in the 12 months to 31 March 2023, how many bus and rail services did Metlink operate across its network?
- in those same 12 months, how many individual services were cancelled?
- in those same 12 months, how many individual services ran to time according to Metlink's punctuality criteria?
- in those same 12 months, how much in penalties were imposed by Metlink on operators for failing to meet punctuality and reliability targets"